Return & Refund Policy
We want you to love your new clothes! Here at Sellerdepo, we offer hassle-free returns and exchanges to ensure your satisfaction.
Return Window:
You have 7 days from the date of purchase to return any eligible item.
Eligible Returns:
- Items must be unworn, unwashed, and with original tags attached.
- Items must be free of any damages, stains, or alterations.
- Items purchased on sale or with a discount code may have different return policies.
Return Process:
- Initiate a return request by contacting our customer service team at support@sellerdepo.com or by calling us at +17373125633.
- We will provide you with a return shipping label (prepaid return shipping is optional, but consider offering it for a better customer experience).
- Pack your unworn and undamaged items securely in the original packaging (or a sturdy box).
- Attach the return label to the package and ship it back to us.
- Once we receive your return and inspect it, we will process your refund or exchange within 15 business days.
Refunds:
- Refunds will be issued to the original payment method used for the purchase.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.
Exchanges:
- If you would like to exchange an item for a different size or color, please indicate this in your return request.
- We will do our best to fulfill your exchange request based on availability.
- If the desired size or color is unavailable, we will issue a full refund.
Non-Returnable Items:
- We reserve the right to deny returns or exchanges for items that do not meet our return policy criteria (e.g., worn items, items without tags, items outside the return window).
- Items marked as "final sale"
Customer Service:
If you have any questions about our return and refund policy, please don't hesitate to contact our customer service team at support@sellerdepo.com or by calling us at +17373125633.
We strive to provide excellent customer service and a smooth return experience.
CONTACT US
Customer Service 24/7
✉ Email: support@sellerdepo.com
☎ Phone: +17373125633
Address: 5900 BALCINES DR STE 5083 AUSTIN TX 7871 United State.
